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Your client, self-served.

Live inventory visibility, order placement, ASN submission, dispatch tracking, document access and billing detail — published from the warehouse floor, not from a nightly export.

The problem

Most 3PL client relationships are managed by email: a stock report on Monday, an order by attachment, a dispute about a receipt on Thursday. The account manager becomes a human API.

A portal fed live from the warehouse removes that traffic and, more importantly, removes the version of the truth the client maintains separately.

Core workflow

What the client can finish alone.

01
Stock
Live availability by SKU, lot, expiry and condition.
02
ASN
Submit an expected receipt and book a dock slot.
03
Order
Place outbound orders or push them by integration.
04
Track
Receipt, pick, pack and dispatch status.
05
Documents
Delivery notes, PODs and inspection records.
06
Billing
Invoices with the activity behind every line.
What it covers

Inventory

Live stock by SKU and lotExpiry and ageing viewStock by location and conditionMovement historyStock reports and export

Transactions

ASN and dock bookingOutbound order placementOrder status and trackingReturns requestsVAS job requests

Account

Invoices and activity detailStatement and balanceSLA performance viewMulti-user accessArabic and English
Operational outcomes
−58%
Client stock enquiry emails
62%
Orders placed by the client directly
Live
Same data as the warehouse floor
−41%
Billing disputes per quarter

Ranges observed on Al Jawad engagements. Targets agreed in assessment.

Open the portal to three clients.

We enable three accounts for a month and measure the change in inbound email and billing disputes.