WMS / 3PL
The problem
Picking is the largest labour cost in a warehouse and the one most sensitive to how work is sequenced. Two warehouses with identical volumes can differ by forty per cent in picking hours purely through wave design and slotting.
Accuracy matters commercially more than speed: a mispick costs the return, the reship, the credit note and, eventually, the contract.
Core workflow
Order to carrier.
01
Order intake
From the client portal or system integration.
02
Allocation
Stock allocated by FEFO, lot and condition rules.
03
Wave planning
Orders grouped by carrier, route and cut-off.
04
Picking
Batch, zone or piece picking on a device.
05
Packing
Verification, packing, weighing and labelling.
06
Dispatch
Carrier handoff, documents and proof of delivery.
What it covers
Order handling
Order intake and validationAllocation and reservationBackorder and partial shipCut-off and priority rulesOrder amendment and cancellation
Picking & packing
Wave, batch and zone pickingDevice-guided pick pathsPick verification and short picksPacking, weighing and labellingCarton and pallet build
Dispatch
Carrier allocation and manifestsShipping labels and documentsLoading and gate-outProof of deliveryReturns and reverse logistics
Connects with
Operational outcomes
+22%
Picks per hour
99.7%
Pick accuracy
98.1%
Orders dispatched within SLA
−31%
Returns caused by mispicks
Ranges observed on Al Jawad engagements. Targets agreed in assessment.