FREIGHT
The problem
Land transport is usually the least instrumented leg of the shipment. Trips are assigned by phone, proof of delivery arrives as a photograph days later, and subcontracted trips are reconciled against invoices nobody can match to a job.
Because the last leg is where the customer actually experiences the service, it is also where an untracked failure costs the most.
Core workflow
Pickup to proof of delivery.
01
Trip planning
Pickups and deliveries grouped by route and window.
02
Assignment
Vehicle, driver or subcontractor allocated.
03
Dispatch
Job on the driver's device with documents attached.
04
Execution
Arrival, loading, departure and delivery timed.
05
POD
Signature, photo and exception captured on site.
06
Cost
Own-fleet or subcontract cost booked to the shipment.
What it covers
Planning
Pickup and delivery ordersRoute and trip buildingVehicle and capacity matchingTime windows and appointmentsSubcontractor allocation
Execution
Driver mobile job listTrip status and timestampsProof of delivery captureExceptions and failed deliveriesReturn and reattempt
Fleet & cost
Vehicle register and documentsDriver records and licencesFuel and maintenanceSubcontract trip ratesTransport cost per shipment
Connects with
Operational outcomes
+16%
Trips per vehicle per day
Same trip
Proof of delivery captured
100%
Subcontract trips matched to a job
−28%
Failed first-attempt deliveries
Ranges observed on Al Jawad engagements. Targets agreed in assessment.