FREIGHT
The problem
Forwarders typically run air on one system, sea on another, and land on a spreadsheet. A customer shipping across all three appears three times, with three margins, and no consolidated view of what that relationship is worth.
A single shipment structure — with house and master relationships handled properly — is what makes consolidation, cross-trade and agent settlement tractable.
Core workflow
Booking to delivery.
01
File creation
From the accepted quotation, with all charge lines.
02
Carrier booking
Shipping line or airline, vessel or flight, space.
03
Cargo & routing
Packages, weight, volume, legs and transhipment.
04
Milestones
Gate-in, loaded, departed, arrived, released.
05
Exceptions
Rolled cargo, delays and customs holds recorded.
06
Delivery
Final leg, POD and file closure for billing.
What it covers
Modes
Air, sea, road and multimodalImport, export and cross-tradeFCL, LCL and consolidationHouse and master shipmentsProject and break-bulk cargo
Execution
Carrier booking and confirmationRouting and transhipment legsETD, ETA and milestone trackingAgent and overseas partner handoverException and delay register
Containers
Container number, type and sealGate-in and gate-outFree days and return dateDemurrage and detention alertsEmpty return tracking
Connects with
Operational outcomes
1
File per shipment, all modes
−61%
Demurrage and detention cost
+9 pts
Milestones captured on time
Live
Customer view of every mode
Ranges observed on Al Jawad engagements. Targets agreed in assessment.