FREIGHT
The problem
Unbilled charges are the quiet leak in freight forwarding. A clearance fee, a detention day, a re-delivery — each is small, each is forgotten, and together they are the difference between the margin quoted and the margin earned.
Accruing cost at the moment the service is instructed, rather than when the vendor invoice arrives, is what makes shipment profitability a live number instead of a monthly reconstruction.
Core workflow
Accrual to closed margin.
01
Charge master
Standard charge codes by mode, lane and party.
02
Accrual
Expected cost booked when the service is instructed.
03
Vendor bill
Received and matched line by line to the accrual.
04
Variance
Differences explained and approved, not absorbed.
05
Customer invoice
Raised from the shipment charge lines, any currency.
06
Shipment P&L
Closed and rolled up by lane, customer and branch.
What it covers
Charges
Charge master and tariffsCost accrual on instructionPass-through and disbursementsMulti-currency charge linesCharge approval thresholds
Billing
Customer invoices and consolidationVendor bills and three-way matchCredit and debit notesVAT and tax treatmentAgent and inter-branch settlement
Profitability
Shipment profit and lossLane and mode marginCustomer profitabilityBranch profitabilityUnbilled and WIP exposure
Connects with
Operational outcomes
−AED 1.2M
Annual unbilled charges recovered
2.1 days
Delivery to invoice
Live
Shipment margin, not monthly
100%
Vendor bills matched to an accrual
Ranges observed on Al Jawad engagements. Targets agreed in assessment.