DISTRIBUTION
The problem
Distributors quote from a price list and confirm from a stock report, and the two are rarely reconciled at the moment of the order. The result is a promised date the warehouse never agreed to.
Rebates compound the problem: accrued at period end rather than per invoice, they turn an apparently healthy gross margin into a net margin nobody forecast.
Core workflow
Enquiry to confirmed order.
01
Enquiry
Customer, items and required date captured.
02
Price
Contract price, tier or list, with margin check.
03
Availability
Available to promise across warehouses.
04
Credit
Limit and ageing checked before confirmation.
05
Confirmation
Order confirmed with a date the warehouse owns.
06
Rebate accrual
Accrued per invoice against the customer tier.
What it covers
Selling
Quotations and order entryCustomer price agreementsVolume and tier pricingMinimum margin controlCross-sell and substitutes
Availability
Live stock at order entryAvailable to promiseBackorder and ETAReservation and allocationBranch transfer option
Commercial terms
Rebate schemes and accrualPayment terms by customerCredit check at orderReturns authorisationCustomer margin visibility
Connects with
Operational outcomes
96.4%
Line fill rate
Per invoice
Rebate accrual, not at period end
0
Orders confirmed below minimum margin
At order
Delivery date the warehouse owns
Ranges observed on Al Jawad engagements. Targets agreed in assessment.