DISTRIBUTION
The problem
Distribution runs on credit, and credit decisions are usually made twice: once formally, when the limit is set, and repeatedly and informally, whenever a salesperson pushes an order through.
The exposure that matters is not the limit but the ageing behind it — and it has to be visible to the person taking the order, not only to the credit controller reviewing it a fortnight later.
Core workflow
Limit to collected cash.
01
Assessment
Limit and terms set on evidence, reviewed.
02
Order check
Exposure and ageing checked at entry.
03
Hold
Automatic hold, override logged with reason.
04
Invoice
Raised on delivery, terms applied.
05
Follow-up
Structured reminder and escalation sequence.
06
Collection
Cash applied, ageing and exposure updated.
What it covers
Credit
Credit limits and termsOrder-entry credit checkAutomatic hold and override logCredit review cycleSecurity and guarantees
Collection
Receivable ageingReminder and escalation sequenceCheque and payment handlingPayment plans and settlementsLegal recovery tracking
Exposure
Exposure by customer and branchBad debt provisioningWorking capital positionDays sales outstandingCustomer profitability after cost
Connects with
Operational outcomes
38 days
Average collection period
0
Orders shipped over the limit
−44%
Receivables over 90 days
At order entry
Exposure visible to the seller
Ranges observed on Al Jawad engagements. Targets agreed in assessment.