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Know the cost of an order before you price one.

Task allocation, shift rosters, individual and team productivity, and labour cost attributed to the client and the order — so contract pricing is built on measured cost rather than an assumption.

The problem

Labour is the largest controllable cost in a warehouse and is usually allocated to clients as a percentage of space or revenue — which means the client whose orders are hardest to pick is subsidised by the one whose orders are easy.

Once hours are booked against tasks and orders, cost per order becomes a fact — and a contract can be repriced or exited on evidence.

Core workflow

Shift to cost per order.

01
Roster
Shifts planned against forecast volume.
02
Task allocation
Work assigned by zone, skill and priority.
03
Execution
Tasks completed on device, timed automatically.
04
Productivity
Rates per operator, team, zone and client.
05
Cost attribution
Hours costed to the client and the order.
06
Contract review
Cost per order compared to the rate charged.
What it covers

Workforce

Operators, teams and skillsShift rosters and coverageAttendance and overtimeAgency and permanent mixTraining and certification

Task management

Task allocation by zonePriority and interleavingDevice-driven work queuesIdle and travel timeException handling

Productivity

Pick and pack ratesReceiving and putaway ratesShift and team comparisonLabour cost per orderCost per client contract
Operational outcomes
AED 4.20
Labour cost per order
+22%
Picks per hour
−18%
Overtime hours per month
Per client
Labour cost, not per warehouse

Ranges observed on Al Jawad engagements. Targets agreed in assessment.

Cost one contract properly.

We attribute one month of labour to orders and show which of your contracts is subsidising the others.