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Handover is where the reputation is decided.

Off-plan and ready sales, milestone payment plans, buyer management, construction-linked collection, snagging and defect closure, and handover of both keys and documents.

The problem

A developer's reputation is built over three years of construction and decided in the two weeks of handover. Snagging lists managed on paper turn a completed unit into a dispute.

Milestone collection is the other risk: payment plans tied to construction progress require the progress and the invoice to come from the same source, or the buyer disputes the trigger.

Core workflow

Reservation to keys.

01
Reservation
Unit reserved, buyer and terms recorded.
02
Sale agreement
Payment plan tied to construction milestones.
03
Milestone billing
Invoice triggered by certified progress.
04
Collection
Instalments, cheques and arrears tracked.
05
Snagging
Buyer inspection, defects logged with photos.
06
Handover
Defects closed, keys and documents released.
What it covers

Sales

Off-plan and ready inventoryReservation and bookingSale agreements and templatesBroker and channel commissionBuyer CRM and communication

Collection

Milestone payment plansConstruction-linked triggersInstalment and cheque controlArrears and cancellationEscrow account reporting

Handover

Pre-handover inspectionSnagging list with photosContractor rectificationDefects liability periodKeys and document handover
Operational outcomes
−41%
Snags open at handover
−6 days
Inspection to keys
100%
Milestone invoices linked to progress
−28%
Post-handover defect claims

Ranges observed on Al Jawad engagements. Targets agreed in assessment.

Run handover for one phase on the platform.

We manage snagging and handover for one block and report defects closed before keys.