The problem
In most hospitals the order exists twice: once in the clinical system and once in the department that has to act on it. Between those two copies sit phone calls, paper slips and verbal instructions.
Every gap is a place where a test is repeated, a dose is missed, or a result never reaches the clinician who ordered it.
Core workflow
From order to result.
01
Order entry
Order sets, favourites and protocol-driven bundles.
02
Decision support
Allergy, duplicate, dose and interaction checks at entry.
03
Routing
Laboratory, radiology, pharmacy or procedure queue, with priority.
04
Execution
Department worklist with sample, slot or dispensing steps.
05
Validation
Technical and clinical validation before publication.
06
Return
Result, dispensing record or report back into the patient record.
Key capabilities
Ordering
Order sets by specialityStanding and recurring ordersPriority and STAT handlingVerbal order confirmationOrder cancellation and amendment
Safety
Allergy and interaction alertsDuplicate order detectionDose range checkingRenal and paediatric dosingCritical result escalation
Traceability
Status per orderTurnaround by departmentResult acknowledgementFull audit trailCharge capture at execution
Connects with
Operational outcomes
−64%
Orders needing a phone call
−31%
Duplicate diagnostic orders
100%
Orders with an auditable status
−18 min
Order to department receipt
Ranges observed on Al Jawad engagements. Your targets are set in diagnosis, before the work starts.